%20copy.png)
Overview:
Conflict is a natural part of any organization, but when left unresolved, it can have lasting negative effects on employee well-being and overall organizational health. Our Conflict Resolution and Management Facilitation service is designed to help organizations navigate these challenges with skill and care.
​
Led by Catherine Witt, who brings a wealth of experience and expertise as a Certified Transformative Mediator and Conflict Manager, this service goes beyond simply resolving disputes. We aim to transform the way your organization handles conflict, fostering a culture of openness, trust, and continuous improvement.
Impact of Unresolved Conflict:
-
Productivity Loss: Employees distracted by conflict often avoid communication, leading to missed deadlines, errors, and decreased output.
​
-
Ongoing Stress: Unresolved conflicts contribute to stress that lingers, affecting not only work performance but also employees' personal lives.
​
-
Employee Disengagement: When conflicts aren't addressed, employees may disengage, reducing their contributions and negatively impacting team morale.
​
-
Increased Turnover: High turnover rates often result from unresolved conflicts, leading to recruitment costs and loss of institutional knowledge.
​
-
Team Dysfunction: Unmanaged conflict can erode trust and collaboration, resulting in a dysfunctional team dynamic.
Services:
1. Conflict Resolution Facilitation:
-
Planning and preparation to understand nature of the issues and coach participants to engage in healthy dialog.
-
Facilitated dialog sessions to give space for participants share perspectives, reconcile grievances, restore relationships, and each mutually beneficial resolutions.
-
Follow-up coaching sessions to ensure solutions are working or need adjusting as well as reinforce techniques to manage and de-escalate future conflicts
​​
2. Conflict Management Coaching:
-
Mediation services to help parties reach mutually beneficial resolutions.
-
Techniques to manage and de-escalate conflicts before they escalate.
3. Conflict Management Coaching:
-
One-on-one coaching for leaders and employees to improve conflict resolution skills.
-
Strategies for creating a conflict-resilient workplace culture.
4. Workshops on Psychological Safety and Trust:
-
Fostering a safe environment where employees feel heard and respected.
-
Building trust through authenticity, open communication, and empathy.
5. Emotional Intelligence in Communication:
-
Training on listening to understand, not just to respond.
-
Managing emotions in difficult conversations.
-
Best practices for clear and effective communication.
Why Choose Us?
Our service is not just about resolving conflicts; it's about empowering your organization to handle them proactively and effectively. With Catherine Buccheri's expertise and our comprehensive approach, we provide the tools and guidance necessary to transform conflict into an opportunity for growth and improvement.
​
Contact Us: Ready to improve your organization's approach to conflict? Contact us today to learn more about our services and how we can help create a healthier, more productive work environment.